The features and functionality of ChatGPT are growing by the day, and there are dozens of use cases for law firms to leverage its capabilities. One surprising one is to use it as a training tool. Before that, however, you may need to first train your paralegals or new associates on how to ethically and responsibly use the tool itself. Below we offer some recommendations.
Training Guidelines for Introducing ChatGPT at Your Law Firm
Proper training is a must with all technology. If users don’t know how to use a tool, it won’t be nearly as effective. In fact, it may just cause frustration. The key to any tech adoption is always adequate training. Here are some guidelines to keep in mind when introducing a new paralegal to the world of ChatGPT.
- Provide guidance on its limitations – First things first, you must be clear about AI’s limitations. Emphasize that ChatGPT is an AI language model and not a substitute for professional legal advice. Train them to recognize the boundaries and always exercise critical judgment when using information generated by the model.
- Teach best practices for writing prompts – In order to get the most out of ChatGPT, you need to engage with the tool effectively. That means writing strong prompts. You can check out some best practices for writing effective ChatGPT prompts here.
- Emphasize critical thinking – Even if a response sounds highly plausible, encourage paralegals to validate and verify the responses obtained from ChatGPT through independent legal research, consulting supervising attorneys or seeking guidance from more experienced colleagues.
- Engage with continuous learning – Within ChatGPT you can develop training scenarios to promote further learning for your staff. For example, design a series of training use cases that reflect real-world legal tasks and challenges paralegals may encounter. These scenarios can include legal research inquiries, document drafting exercises or case analysis simulations. Ensure the scenarios align with the defined learning objectives you have for your paralegal.
Training paralegals to use ChatGPT responsibly, effectively and within the bounds of their professional responsibilities is an essential part of introducing new technology. For help setting up a training program or learning new ways to engage with artificial intelligence, contact us at Honeycrisp anytime.