We work in technology so we’re always considering opportunities to automate, but even though we’re automation evangelists, it’s imperative to have a why behind the what.
When working with clients, one of the first conversations we have before implementing any kind of tech solutions is defining the clients’ problems. It can be tempting for law firms to put the cart before the horse, but just because something appears shiny and new, doesn’t mean it’s right for you.
Do This First
Don’t get us wrong, automation is critical to boosting your firm’s productivity and billable hours. Just take a minute and do this first – evaluate your data and see where things are going astray.
If you don’t have an effective time-tracking software, get one and start tracking all your employee’s hours, not just your billable hours. Once you know how much time you are spending on billable and non-billable work, you can prioritize areas for automation. When you see the problem staring you in the face, you have your why.
Next comes the what.
Automate Non-Billable Tasks
The Great Time Suck can usually be blamed on non-billable tasks – the majority of which can be automated. Examples include creating and sending invoices, scheduling client meetings, or tracking down disparate files and paperwork. Find your biggest pain points and start there with automation. Not sure exactly how that automation process will play out in real time? Give us a call at Honeycrisp. We work exclusively with Apple-loving law firms and can help you define your problems and implement the best solutions specific for your firm’s needs.